Privacy Policy (EU - GDPR)

PRIVACY / TRANSPARENCY

Your data. Our responsibility.

Clear information about how personal data is collected, used and protected across Curro's website, inquiries and support services.

Explore the policy
YOUR PRIVACY, EXPLAINED

Important information. Made easier to navigate.

This Privacy Policy explains how personal data is collected, processed, stored and protected when you interact with the Curro website and related communication channels. We aim to handle personal information responsibly and transparently in accordance with applicable data protection rules, including Regulation (EU) 2016/679 (the GDPR), where applicable.

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Who we are & where this applies

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Controller and contact details

For the Curro website at www.curro-tech.eu and related inquiry, communication and support services, the party responsible for determining the purposes and means of processing personal data is the operator of those services, referred to in this Policy as “Curro”, “we”, “us” or “our”.

For questions or requests concerning personal data, please contact info@curro-tech.eu . For information about the responsible legal entity and any designated EU representative, please use the privacy contact address above.

Website correspondence address: Ulica Ivana Meštrovića 35, 10040 Zagreb, Croatia.

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Scope of this policy

This Policy applies to personal data processed through the Curro website, contact forms, partner and distributor inquiries, support requests, email communications and other related services or communication channels.

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What we collect & how

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Categories of personal data

Depending on the nature of your interaction with Curro, the following categories may be processed:

  • Identification and contact information, including name, company, position, email address, telephone number and country.
  • Information included in contact, distributor and technical support requests.
  • Technical and usage information, such as IP address, browser, device information and server logs.
  • Information voluntarily included in correspondence, files or attachments.
  • Information required to meet applicable legal or regulatory obligations.
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How data is collected

Information may be collected when you contact us by form or email, request technical support or documentation, use the website, interact with permitted cookies and similar technologies, or when relevant information is received from third parties on a lawful basis.

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Why we process your information

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Purposes of processing

Depending on the service you use, personal data may be processed to:

  • Respond to inquiries, quotations and business communications.
  • Provide technical clarification, documentation and support coordination.
  • Review partner and distributor cooperation requests.
  • Maintain website functionality, security and performance.
  • Meet relevant contractual, legal and regulatory obligations.
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Legal bases for processing

Where the GDPR applies, the legal basis depends on the specific activity and may include consent, performance of a contract or pre-contractual steps, compliance with legal obligations, or legitimate interests that are not overridden by the rights and freedoms of the individual concerned.

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Sharing data with third parties

Personal data may be disclosed where necessary to hosting, IT, communication or support service providers, professional advisers and competent public authorities where legally required. Service providers handling information on behalf of Curro are expected to process it under appropriate confidentiality and security arrangements. Curro does not sell personal data.

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Storage, transfers & protection

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International data transfers

Because Curro operates internationally, personal data may be accessed or processed outside the European Economic Area (EEA). Where the GDPR applies to such transfers, the relevant legal conditions and safeguards must be assessed and implemented, including an adequacy mechanism, Standard Contractual Clauses or another lawful transfer mechanism where appropriate.

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How long data is retained

Information is kept only for as long as needed for the relevant processing purpose, including responding to inquiries, support follow-up, contractual administration, legal record keeping or dispute resolution. Once the applicable retention period ends, data is deleted, anonymized or otherwise handled in accordance with legal requirements.

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Data security

Curro aims to use appropriate technical and organizational safeguards to protect data against unauthorized access, loss, alteration, misuse or disclosure. No digital environment can be guaranteed to be entirely free of risk, but security measures should be proportionate to the nature and context of the processing.

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Your rights & choices

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Your data protection rights

Where applicable, you may request access to personal data, correction of inaccuracies, erasure, restriction of processing or portability, and object to certain processing. If processing relies on consent, consent may be withdrawn at any time without affecting processing that occurred lawfully before withdrawal.

You may also lodge a complaint with a competent data protection supervisory authority. To submit a request, email info@curro-tech.eu . Additional identification may be requested where necessary to protect your information.

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Cookies and similar technologies

Cookies and related technologies may be used to support essential site functionality, security and, where enabled and lawfully permitted, website analytics. Additional information about categories of cookies and available preferences should be provided through the Cookie Policy and the site's cookie settings.

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External websites

The website may link to third-party services and websites. Their processing practices are governed by their own privacy information, which we encourage visitors to review before providing personal data.

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Children's data

Curro's website and services are directed primarily to business, professional and institutional users. We do not intentionally seek personal data from children. If information is identified as having been collected inappropriately, appropriate steps will be taken to address the situation.

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Updates & privacy contact

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Changes to this policy

This Policy may be updated when legal, organizational, technical or operational circumstances change. The latest version will be made available on this page along with its update date.

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Contact us about privacy

Questions about this Policy, the use of your personal data or the exercise of your rights can be sent to:

info@curro-tech.eu ↗

Postal correspondence: Ulica Ivana Meštrovića 35, 10040 Zagreb, Croatia.

Last updated: 19 October 2026

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